FAQ

Welcome to EventCamp’s FAQ Page! If you cannot find an answer below, please contact us directly at eventcamp@tripleseat.com.

1. How can I register?

The fastest and easiest way to register for EventCamp is online. To register, please click the Register button on the EventCamp website.

If you have any issues, or need assistance, please reach out to Rachel Mazzola, Tripleseat’s Event Manager, at rachelm@tripleseat.com.

2. What does my In-Person EventCamp registration fee include?

Your registration fee includes admission to sessions, meals, networking with industry professionals, and post-event recordings of sessions.

3. Do I have to be vaccinated to attend EventCamp in person?

Please note per the New York City Government Mandate, you must be fully vaccinated to attend in-person. More information on the mandate can be found here .

4. What does my Virtual EventCamp registration fee include?

Your virtual registration fee includes admission to EventCamp’s attendee hub where you can watch sessions live or on-demand and access to recordings of the sessions after the event.

5. Are there discounts available?

In an effort to help make EventCamp more affordable for the hospitality industry, we have significantly reduced our event pricing. Because of this, we will not be offering any additional discounts.

6. What forms of payment are accepted?

Credit cards are the only accepted form of payment. Checks, money orders, or wire transfers will not be accepted. If you have questions on acceptable forms of payment, please reach out to Rachel Mazzola, Tripleseat’s Event Manager, at rachelm@tripleseat.com.

7. I’m no longer able to attend. Can I cancel my registration?

Campers are able to cancel and receive a refund for their registration up to Tuesday, Sept. 28, 2021. After this date, no refunds will be made, but you may transfer your registration to a colleague. To transfer your registration, reach out to Rachel Mazzola, Tripleseat’s Event Manager, at rachelm@tripleseat.com.

8. Have questions about the agenda or speaking opportunities?

If you are interested in speaking at a future event or have questions about our current agenda, please email us at eventcamp@tripleseat.com.

9. How can I exhibit at or sponsor EventCamp?

If you are interested in sponsorship or exhibiting opportunities, please email us at eventcamp@tripleseat.com, or check out our sponsorship page.

10. Is the press allowed to attend?

Members of the press are welcome to attend the event but must be approved prior to the event start date. Please reach out to Azure Collier at azure@tripleseat.com for press pass approval.

11. Who should attend EventCamp?

EventCamp attracts a wide range of industry professionals from all over the country, including directors of events, sales professionals, marketing professionals, event coordinators, directors, managers, general managers, banquet managers, and executive level professionals.

12. I’m not a Tripleseat customer. Can I still attend?

Yes! EventCamp is for anyone in the hospitality sales, marketing, or event management industry. You do not need to be a Tripleseat customer to attend.

13. Who can I reach out to with additional questions?

If you have any additional questions, please feel free to reach out to Rachel Mazzola, Tripleseat’s Event Manager, at rachelm@tripleseat.com.